Shield By Design (“we,” “us,” or “our”) provides paint protection film, ceramic coating, detailing, and professional training services to clients and dealerships throughout the Dallas-Fort Worth area and beyond. We know your privacy matters, and this policy explains -in plain language – what information we collect through our website, how we use it, and the choices you have.
Last updated: 07/28/2026
Information We Collect
When you contact us through our website — for example, by requesting a quote, booking a consultation, registering for training, or submitting a contact form — we may collect information such as your name, email address, phone number, vehicle details, and any other information you choose to share with us.
We also automatically collect certain technical information when you visit our site, such as your browser type, device information, and how you interact with our pages, as described in the Microsoft Clarity section below.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiries, quote requests, and training registrations
- Contact you about your service, appointment, or class
- Send you occasional emails about our services, promotions, or updates, if you’ve provided your email address
- Improve our website, services, and customer experience based on your feedback
- Protect our business and customers against fraud or misuse of our site
We will not sell, lease, rent, or otherwise share your personal information with third parties for their own marketing purposes.
Email Communications
If you submit your email address to us, you may occasionally receive emails from Shield By Design about our services or promotions. We keep these infrequent and relevant. Every email includes an unsubscribe link, and once you unsubscribe, we will not contact you again by email unless you re-subscribe or reach out to us directly.
Data Security
We use encryption and other reasonable safeguards to protect sensitive information you share with us. No method of transmission or storage is completely secure, but we work to protect your information using industry-standard practices.
Third-Party Links
Our website may occasionally link to or feature third-party products, services, or websites. These third parties operate under their own privacy policies, and we are not responsible for their content or practices. If you have concerns about a linked site, we welcome your feedback.
Microsoft Clarity and Microsoft Advertising
We use Microsoft Clarity and Microsoft Advertising to better understand how visitors use our website. These tools collect behavioral data — such as heatmaps, session replay, and general usage patterns — using first-party and third-party cookies and similar tracking technologies. We use this information to:
- Understand which pages and services are most popular
- Improve site performance and user experience
- Support fraud prevention and security
- Inform our advertising efforts
You can learn more about how Microsoft collects and uses this data in the Microsoft Privacy Statement.
Scope of This Policy
This policy applies only to information we collect through our website. It does not apply to information we may collect offline, such as during in-person consultations, phone calls, or service appointments.
Your Consent
By using our website, you consent to the collection and use of your information as described in this policy.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page along with an updated “last modified” date.
Contact Us
If you have any questions about this privacy policy or how we handle your information, please reach out through our Contact Us page, call us at (214) 354-3327, or email houston@shieldbydesign.com.